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Terms and Conditions:

Cairns Dive Centre:

Cancellations or changes to bookings within 48hrs of departure for any reason will not be entitled to any refund. 20% Cancellation fee on all bookings regardless of date.

Rainforestation Nature Park:

For same day cancellations and no shows, our cancellation fee is as follows. Attractions – 50%. Meals – 100%

CAIRNS PREMIER Reef and Island Tours - Ocean Free and Ocean Freedom:

Minimum 24hrs notice required for refunds. Cancellations within 24hrs - no refund.

Western Travel Bug:

* non arrival or less than 72 hours notice before departure - no refund * more than 72 hours notice before departure - 25% non commissionable refund * cancellation fees apply as soon as Western Travel Bug accept/confirm reservation

Sailaway:

Full refund only applies with 24 hours notice of date adjustment or cancellation.

ADAMS PINNACLE TOURS:

Cancellation Policy: Due to the extensive organisation involved with touring, a strict cancellation fee will be applicable to compensate for costs and lost revenue. We strongly recommend you take out travel insurance to cover against such charges. Once any payment is made the following cancellation fees will apply in addition to any fees levied by your booking agent: Cancellation Fees: Day Tours Cancellation within 2 days (48hrs) of departure results in a 100% cancellation fee. Cancellations between 3 and 5 days prior to departure results in a 50% cancellation fee. Cancellation Fees: Short Break Tours (2-5 days duration) Cancellations within 5 days of departure results in up to a 100% cancellation fee. Cancellations 6-15 days prior to departure result in a 50% cancellation fee. Cancellations 16-29 days prior to departure result in a 25% cancellation fee. Cancellations 30 or more days prior to departure results in : up to a 10% fee charged by Adams Pinnacle Tours Amendment Fees: Day Tours A charge of $50 per person may apply to booking amendments received more than 5 days prior to tour departure. This is at the sole discretion of Adams Pinnacle Tours. Amendments made within 5 days prior to the tour departure will be treated as cancellations and the applicable cancellation fee will apply. Amendment Fees: Short Break Tours (2-5 days duration) A Charge of $100 per person may apply to any modification after the original booking has been confirmed and at least 30 days prior to the tour departure. This is at the sole discretion of Adams Pinnacle Tours. Amendments within 30 days of travel will be treated as cancellations and the cancellation policy applied.

Pro Dive Cairns :

Cancellations received within 48hrs of travel will be charged a 100% cancellation fee.

AAT Kings:

Due to the Extensive organistion involved with touring, cancellation fees are applicable to compensate for costs and lost revenue. AAT Kings strongly recommend travel insurance to cover against such charges. Cancellation fees will be levied relative to the amount of notice given. Cancellations received within 1-6 days prior to travel will incur a 50% cancellation fee. Cancellations within 24hrs of departure time will incur a 100% cancellation fee (no refund). The operator reserves the right to cancel tours and amend prices, itineraries and days of operation as required. Clients are strongly advised to take out travel insurance. At times it may be necessary to provide alternative transport. Refunds are not available for wet weather or for changing weather conditions.

Nautilus Aviation:

48hrs cancellation notice required for full refund.

Passions of Paradise:

Please understand - No refunds for cancellations within 24 hours of departure

Cairns Discovery Tours:

Cairns Discovery Tours reserve the right to alter or change any tour itinerary, but do so only in extreme circumstances due to adverse weather, unsuitable road conditions or operations needs and would do so with full consideratation of your interests. Cancellation within 24 hours 100% non refundable.

Cairns Adventure Group:

50% Refund within 48 hours no refund if within 24 hours of departure

HARTLEYS CROCODILE ADVENTURES:

Cancellation Policy Packages with transfers, meals or personalised wildlife experiences: Outside of 24 hours - no charge. 12 - 24 hours before arrival - 50% charge. Less than 12 hours before arrival - 100% cancellation fee applies.

Gray Line Sightseeing Day Tours - Melbourne & Adelaide:

Cancellation fees of 50% may apply for a tour cancelled within 72 and 24 hours of travel. Cancellation fees of 100% may apply to cancellations within 24hrs of travel or when no notice is given. Cancellation fees imposed on Gray Line by our suppliers will also be passed on. Tours may be cancelled at Gray Line's discretion in the event of unforeseen circumstances.

Bums On Seats Tours:

Bookings cancelled within 5 days of tour departure will incur a 100% cancellation fee - no refund. Transfer to a new travel date may be available at the discretion of the tour operator.

Brisbane Cruises:

72 hrs notice is required for general scheduled cruises. Cancellations within this time will not be refunded. Four and six weeks is required for special events.

Fitzroy Island Adventures:

No refund inside 24 hours

Scenic Hinterland Day Tours:

Notice of 72 hours notice is required to receive any refund if YOU cancel your booking. Our company has the right to cancel bookings, substitute vehicle, alter itineraries, optional activities and prices without notice. Our company or any of their affiliates will not be responsible for any unforeseeable events or break downs which may effect or alter the contents of the tours described nor will they be responsible for any death, injuries or losses suffered while on board any of our vehicles or during transferring of passengers from vehicle to another vehicle, or during optional tour/s activities as you acknowledge that some of the activities have some risk/s factors. This company is not responsible for any goods left on the vehicles. Children 1-12 years must be accompanied by an adult. Under 1 years FREE. FREE TOUR OFFER: FREE tour is per person, not valid with any other discount and redeemable within 30 days from date of the 1st tour. Tours must be paid in full before the first day of travel.

SEIT Outback Australia:

FIT Tours 50% - within 72 hours 100% - Less than 48 hours Extended Touring 50% - within 5 days 100% - within 72 hours

Wayoutback Australian Safaris:

Cancellations recieved with more than 30 days notice prior to departure incur no fee other than the tourstogo.com cancellation fee. Cancellations received with 14-29 day notice incur a 50% cancellation fee. Cancellations received with 13 days or less days notice incur a 100% cancellation fee and will not receive a refund.

ethical adventures NT:

1. Booking Conditions 2. Cancellation of Trip 3. Complaints & Endorsements 4. Pricing & Payment 5. Age & Disability Limitations 6. Travel Insurance 7. Change of Itinerary 8. Local Law & Authority on tour 9. Acceptance of risk 10. Limitation of Liability 11. Optional Activities 12. Errors & Omissions 13. Feedback 14. Severability 15. Photos and Marketing 16. Privacy Policy 17. Applicable Law 18. Registered Address 1. Booking Conditions All bookings are made with Ethical Adventures NT (ABN: 490 894 581 14. By booking a trip with us you are deemed to have agreed to these Booking Conditions (which constitutes the entire agreement between you and us) and your booking will be accepted by us on this basis. The services to be provided are those referred to in your booking confirmation invoice. Dates, itineraries and prices are valid from 01 May 2014 until 30 June 2017. If booking through a third party you may be required to pay a deposit for your booking. Recovery of this amount in the event of non-participation for whatever reason will be subject to the booking agents policies and may be non-recoverable. Bookings made direct to us do not require a deposit. Acceptance of your booking will be confirmed by email and text. Please refer to your booking confirmation invoice for details regarding final payments. Payment of the balance of the trip price is due no later than immediately prior to departure on the day of trip. If this balance is not paid on or before this time we reserve the right to treat your booking as cancelled and you will be unable to participate in the tour for that day. In order for us to confirm your travel arrangements you must provide all requested details and the deposit (if required) at the time of booking. Necessary details include full name, age, nationality, any relevant pre-existing medical conditions (which may affect your ability to complete your travel arrangements or participate in our adventures), contact details, pickup location, food allergies and considerations. If you wish to transfer from one trip to another or transfer your booking to a third party we require that you notify us at least 48 hours in advance of departure time to discuss and make arrangements where possible. If late for pickup we will attempt to contact you by the phone number. In the advent that you are unreachable and more than 10 minutes late it will be assumed that you are not attending and your seat will be cancelled. Any monies taken will be forfeit in this situation. Booking direct. o In the case of private charter payment will be required prior to departure date. This will be advised in your tour documentation. o For standard tours no reservation fee will be payable in this instance and payment can be made on the day. 2. Cancellation of Trip Cancellation by the traveler a. Refunds from cancelled trips will be paid out according to the table below. Ethical Adventures NT reserves the right to take into account mitigating circumstances of your situation and may increase the refund amount where it deems appropriate. Time to Departure Refund More than 48 hr: 100% 24-48 hr: 50% Less than 24 hr: 0% b. In all instances the refund provided by Ethical Adventures will be that portion of payment which we received. Any monies paid to third parties such as booking agents is not covered by our refund policy. It is your responsibility to pursue that refund from them directly subject to their Terms & Conditions. 2. If We (Ethical Adventures NT) Cancels a. Ethical Adventures NT may cancel a trip due to logistical or operational issues, insufficient sign-ups or any other cause that makes the trip unfeasible for us to operate. You will be advised as soon as practicably possible by Ethical Adventures NT staff. If we cannot facilitate your trip then we will endeavour to place you with another operator of our choosing. If we do not find an alternative for you that is acceptable to you and us you will receive a full refund performed via internet transfer of funds or cash payout. This amount will include any reservations monies paid to third parties such as Booking Agents for your tour with Ethical Adventures NT. This will constitute full settlement. b. We may also cancel departures if forced to do so by circumstances such as fire, cyclones, industrial action etc. or what is commonly referred to as force majeure. 3. Force Majeure (FM) a. In the case of FM and Ethical Adventures NT is forced to cancel a trip we will follow the ‘normal’ If We Cancel Policy above (2b). If you are unable to attend a tour due to FM and are forced to cancel then you will likewise be treated according to the same policy (2b). 3. Complaints & Endorsements Ethical Adventures NT relies on your feedback to ensure that all aspects of our adventures are to the highest standard and to help us achieve our goals, leaving you more than satisfied. For this reason we encourage you to contact us via our email address and/or leave comments on our social media sites. Included in this are FACEBOOK, TRIP ADVISOR and LINKEDIN. Our choice to use online forms rather than paper forms reflects our commitment to maintaining a minimalistic paper use business. 4. Pricing & Payment Our prices are based on Australian Dollars at the time of booking confirmation. All payments are to be made in Australian Dollars. Prices are set to achieve what we think is a breakeven point between the costs of running the tours and expected income. They are not designed to make a substantial profit. They do include GST. We do not accept credit cards directly but do provide that option on our website booking window. Preferred payment is by Bank Transfer or Cash on the day. Bank details will be provided on request at time of confirmation of booking or payment can be made on the day immediately prior to departure in cash. 5. Age & Disability Limitations All travellers under the age of 18 must be accompanied by an adult who is responsible for the child's behaviour whilst on tour. Children under 8 years of age are not suitable for our open set tours and as such will not be accepted for any set tour.When booking a charter tour it is possible in some circumstances to accommodate children under the age of 8 years old. This can be discussed at time of booking. There is no upper limit for our adventures however due to the nature of the terrain and weather conditions we reserve the right to refuse on the day any passenger who we deem unable to fully and safely participate in that tours activities. In this case the passenger will be subject to Refund Policy (2b). As a rule of thumb you should be able to skip for 5 metres continuously without undue stress. There are no age restrictions associated with Chartered Tours however fitness and flexibility levels outlined in 5(b) above still apply. 6. Travel Insurance Travel insurance is highly recommended. Your travel insurance should cover against personal accident, death, medical expenses and emergency repatriation with a recommended minimum coverage of AUS$200,000 for each of the heads of cover. 7. Change of Itinerary Due to the nature of the environment and location of our adventures we may be required to alter the itinerary as previously represented with little or no prior notice being given to you. We will however attempt to inform you prior to departure as soon as is reasonably possible and offer to reschedule you on another trip or refund your payment if the changes are not to your liking. We also reserve the right to alter the itinerary on any tour if in our view a better experience would be achieved by doing so. We reserve the right to change an itinerary after departure due to local circumstances or events outside of our control. 8. Local Law & Authority on tour Our adventures generally occur in remote, ecological important and culturally sensitive environments. For these reason and more all participants must act in accordance with local law and within the acceptable bounds of local customs whilst maintaining safety of all participants. Your guide will have final say on all matters likely to affect the safety or well-being of any person participating in the trip or the integrity of the locality. If you fail to comply with a decision made by your guide, or interfere with the well-being of the group, the group leader may order you to leave the trip immediately, with no right of refund. 9. Acceptance of risk You acknowledge that the nature of the trip is adventurous and participation involves a degree of personal risk. You will be visiting places where the fauna, flora and geographical attributes present dangers and physical challenges greater than those present in our daily lives. However it is also your own responsibility to acquaint yourself with all possible relevant travel information and safety related information which will help you on your adventure with us. You acknowledge that your decision to travel is made in light of consideration of this information and you accept that you assume the personal risks attendant upon such travel. 10. Limitation of Liability We may contract with a network of companies, government agencies and individuals to assist in the running of our trips as agent for these third parties. We are not responsible for the acts and omissions of these third parties. To the fullest extent permitted by law: any liability for any loss, death, injury or damage which you may suffer (directly or indirectly) in connection with or arising out of your participation in a trip, or any breach of the Booking Conditions, is excluded; you release us and our officers, employees, agents and representatives from any liability and expressly waive any claims you may have against us arising out of or in connection with your participation in a trip; and any condition or warranty which would otherwise be implied by law into these Booking Conditions (Implied Warranty), is excluded. To the extent an Implied Warranty cannot be excluded, our liability in respect of the Implied Warranty is limited to (in our absolute diiscretion) the provision of a similar trip to an equivalent value; or a refund of the total amount received by us from you in connection with your booking. Any claim by you is excluded to the extent that it is for indirect or consequential loss, loss of profits or economic loss, however it arises, or for indirect, special, punitive or exemplary damages 11. Optional Activities Any activities not normally forming part of our adventures are not included in this contract. Although these may have been undertaken during our tour timeframe and via assistance from your guide you accept that any assistance given by your guide in arranging optional activities does not render us liable for them. 12. Errors & Omissions We here at Ethical Adventures NT have made every effort to ensure that the content of this site is correct. However we cannot guarantee that we have not made mistakes so please bear that in mind as you scroll through the pages. We apologise for this and welcome your input to correct our oversight. By using this site, you acknowledge and accept that there may be errors in content and all information is provided for your interest only such that to the fullest extent permitted by law, Ethical Adventures and its employees will not be held responsible or liable for any loss, damage or other problems arising from use of, or inability to use, this site. Likewise links to third party sites are provided for your (the user) convenience. Although Ethical Adventures NT may have found these sites useful, reliable and trust worthy for our own purposes we cannot and do not endorse them, their policies, procedures, content or services. We take no responsibility for those sites linked to Ethical Adventure NT pages or your transactions with them. The use of this website and these terms are subject to the laws of Australia and the jurisdiction of the Australian courts. 13. Feedback Ethical Adventures relies on your feedback to ensure that all aspects of our adventures are to the highest standard, achieve our goals leave you more than satisfied. For this reason feedback forms are provided and encouraged to be completed by you so that we can address any issues, improve our products and take heart from your satisfied words. Where a complaint has been lodged then Ethical Adventures NT will investigate the cause and seek to remedy the situation. In such cases you (the plaintiff) will be contacted to be informed of changes or the outcome of the complaint. 14. Severability In the event that any Term or Condition contained in these Booking Conditions is unenforceable or void by operation of law or as being against public policy or for any other reason then such Term or Condition shall be deemed to be severed from this contract or amended accordingly only to such extent necessary to allow all remaining terms and conditions to survive and continue as binding. 15. Photos and Marketing By participating in our Adventures you consent to Ethical Adventures NT using images of you taken during the trip for advertising and promotional purposes in any medium we choose. You grant us a perpetual, royalty-free, worldwide, irrevocable licence to use such images for publicity and promotional purposes If at the time of booking the trip you wish to void the consent given in 15(a) you will be required to state this in an email clearly stating ‘I do not give permission to use my image for any marketing material associated with Ethical Adventures NT’ at the time of booking. No exceptions. 16. Privacy Policy Any personal information given to Ethical Adventures NT will remain private. Any personal information gathered will never be sold to any third party for any reason. Ethical Adventures NT only collects personal information from visitors in order to process requests initiated by that person or there representative in order to perform a booking, payment or feedback. We may provide your details to our agents in order to facilitate your requested services from us. Once your transaction with Ethical Adventures NT is completed you can request your personal details be deleted from our records. You may be contacted by Ethical Adventures in the future in regards to its activities. If you do not wish this to occur clearly state ‘ I do not wish to be contacted by Ethical Adventures NT in the future’ and we will delete your details from our records and only respond to your communications. 17. Applicable Law The laws of the Northern Territory, Australia govern these Booking conditions and any disputes in connection with a trip or these Booking Conditions must be initiated in the courts of the Northern Territory, Australia. 18. Registered Address Ethical Adventures NT, 6 Harcus Court, Malak, 0812 NT, AUSTRALIA 19. ABN 45749315390

Getaways SA:

Tour dates can be changed with a minimum of 48 hours notice. Cancellations received more than 48 hours prior to Tour start will receive a Refund, less a Cancellation Fee of $50.

Hills Luxury Day Tours:

A full refund is available for cancellation up to 6 days before your tour. Cancellation less than 6 days prior to departure will not be refunded.

Tours To Go:

Please read Tours To Go's conditions of booking and refund policy and privacy policy before proceeding with your payment.

I have read and agree to the terms and conditions put forth by each tour operator and by Tours To Go.

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Booking and service fee: $7.00

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